---
title: Privacy Policy | Freeze Dryer Factory
url: https://freezedryerfactory.com/privacy/
description: Privacy policy for Freeze Dryer Factory, operated by Shanghai Mars Industrial Co., Ltd..
---

1. [Home](https://freezedryerfactory.com/)
2. Privacy policy

# Privacy policy

## Who we are

This website is operated by Shanghai Mars Industrial Co., Ltd. ("we") under the brand Freeze Dryer Factory. Contact: [inquiry@freezedryerfactory.com](mailto:inquiry@freezedryerfactory.com).

## What we collect

Only what you send us through the inquiry form, email or WhatsApp: name, email, company, country, phone and your message. The site sets no advertising or analytics cookies. Your inquiry list is stored only in your own browser (localStorage) until you send it.

## Why we use it

To answer your inquiry, prepare quotations and follow up on that request (legitimate interest / pre-contractual steps). We never sell your data.

## Where it is processed

Form messages are delivered by email through our hosting and email providers and handled by our sales team in Shanghai, China.

## How long we keep it

Inquiry correspondence is kept for up to three years, or longer if it becomes part of a contract.

## Your rights

You can ask to access, correct or delete your data at any time by emailing [inquiry@freezedryerfactory.com](mailto:inquiry@freezedryerfactory.com).

Last updated Nov 6, 2026.